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We ask for things like Mother's maiden name as it's a security question that we request for the account set-up. So many people let their web designers manage their accounts, and sometimes there's a parting of the ways that's less than amicable. There have been attempts by designers to shut down the site of an owner they no longer work for. It's a security step in place to protect you, the site owner, from malicious attempts to access your account by someone who may have quite a bit of your information, but not necessarily all of it.
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How do I update my Credit Card in the billing program?
To update your credit card details, please: 1. Log into your client...
Canceling a PayPal Subscription
In the event that you need to cancel a PayPal subscription from us you can do this via your...
How do I view my invoice?
To view your invoice please log into the billing system with your email address and password at...
How can I manage dns my dns records if I don't host with you?
If your domain is registered with us, but your site is hosted elsewhere, you may modify your...
Is the billing system secure at Total Server Solutions?
From time to time we get questions from our users asking if the billing system here at Total...