Please follow these instructions to set up an email account using Outlook 2007. While these steps were taken from Windows 7, they should be applicable to most versions of Windows.
1. To change any email account in Outlook 2007, click Tools -> Account Settings.
2.After clicking Account Settings, there are two options. You may edit your already setup email address, or you may setup a brand new email account.
If you already have the email account setup, click 'Change' and skip to step #6.
3. After clicking New, leave the default setting and click Next:
4. Select "Manually Configure Server Settings or additional server types" then click Next.
5. Select "Internet Email" and click Next.
6. Setting up your email account:
Enter your account information as follows:
Your Name: Whatever name you choose
E-mail Address: Your email address
Account Type: Total Server Solutions supports both IMAP and POP mail accounts. However, we recommend choosing IMAP as it leaves your mail on the server rather than downloading it to your computer, ensuring that you are able to access your mail on multiple devices.
Incoming mail server: This is the hostname of the server where your account is set up. You can find this in your Client Area under Services -> My Services -> View Details -> Hostname / Mail Server (for Standard or E-Commerce Web Hosting accounts).
NOTE: If your web hosting account is moved to another server, you will need to reconfigure your mail account with the new server hostname.
Outgoing mail server: Same as the incoming mail server
User Name: Your email address, as configured in your cPanel
Password: Your email password, as configured in your cPanel
ClickÂ "More Settings..." to continue.
7. In the "Outgoing Mail Server" Tab, ensure the checkbox for "My Outgoing (SMTP) require authentication is selected:
8.Â Click on the "Advanced" tab, then select "Auto" for both of the "encrypted connection" settings (as shown above). The default incoming and outgoing ports will normally work, however some internet providers will not allow use of port 25 for the Outgoing server (SMTP). In the case where port 25 doesn't work, use port 587 instead. Click "OK" to continue.
9. After clicking "OK" to save your changes, test that you can both send and receive:
10. If everything has gone correctly, you will see the following success message:
If you receive any errors, please contact our support team with the relevant error details, along with your current settings and any screenshots if possible.
Reviewed : 11/13/2016