Help - my site's been infected by a Virus

The viruses that attach themselves to web pages are unfortunately common, and though they are often simple to remove by simply deleting their reference, their presence means your site is somehow exploitable.

We've seen exploits through carts, forums, photo albums, guestbooks --- any out of date scripts really. If you've installed the scripts through Fantastico, they should be easy enough to update through the fantastico page in cpanel. Otherwise they'll need to be updated manually, and you'll need to check the support sites for each program for help on how to update.

If you have any scritps installed that you're not currently using, you'll want to either remove or disable them, or make them unavailable to the public by password protecting the directory. We've also seen the viruses come through on compromised systems using Microsoft FrontPage. If you're using Front Page or any WYSIWYG editor, make sure your operating system, browser, virus scanners, and web page editors are all patched and virus-free.

Finally, you'll want to go ahead and change your cpanel password, just to be safe. 

Reviewed: 10/26/2016
  • Email, SSL
  • 8 Users Found This Useful
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