Enable Sender Policy Framework (SPF) and DomainKeys

The fight against SPAM is something that we deal with every day here at Total Server Solutions.  Sender Policy Framework (SPF) Records are just one more tool available to users to help get their mail authorized and able to send through networks.

Hotmail, AOL and gMail all use SPF Records in an attempt to help validate the sender of the email message.  Using the combination of SPF Records and DomainKeys will help validate the domain sending the mail and should help get the message past the additional fraud screening operated by some larger ISPs.

If you are using external MX Records or routing your mail through another server, you must contact your system admin to enable SPF Records.  Enabling within cPanel can break your mail if it is not first setup with your external mail server.

By default, all new hosting accounts at Total Server Solutions as of August 18th 2010 have SPF and DomainKeys enabled.  Any hosting account prior to that date will need to enable the features manually.  

To Enable Domain Keys

  1. Log into cPanel
  2. Click Authentication under the Email section
  3. Click ENABLE beside the Domain Keys (DKIM) section
  4. Click the Go Back link
  5. Verify that the Status now says that it is Active and Enabled
To Enable SPF Records
  1. Log into cPanel
  2. Click Authentication under the Email section
  3. Click ENABLE beside the SPF section.
  4. Click the Go Back link
  5. Verify that the Status now says that it is Active and Enabled
If either of these items FAIL after you enable them, please contact our support team so we can evaluate the site.  Support can be reached creating a ticket via our portal at https://portal.my-tss.com/clientarea.php
If you are running your own DNS our routing your DNS through another location you will need to provide the output of the SPF raw records to your DNS admin so that they can add the appropriate flags to your domain in their system.  


Reviewed : 11/7/2016

  • Email, SSL
  • 6 Users Found This Useful
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