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 AUP email violations

I've been accused of spamming but these people legitimately signed up for my newsletter. How did...

 Creating an email account in cPanel

1) Log into your cPanel account2) Click on "Email Accounts" under the Mail section:3) Type the...

 Email shows "On Behalf Of" in outlook headers

When receiving email in Outlook or similar email program it shows "on behalf of" for the email...

 Enable Sender Policy Framework (SPF) and DomainKeys

The fight against SPAM is something that we deal with every day here at Total Server Solutions....

 How do I change my email password in cPanel?

1) Log into your cPanel account2) Click on "Email Accounts" under the Email section:3) If you...

 How do I find my hostname?

You may find your hostname through cpanel using the following steps: 1) Log into cpanel 2) Look...

 How do I stop the bounce messages?

I can no longer receive mail in my mail box. Users are getting emails back to them saying that...

 How to change email quota

1) Log into your cPanel account2) Click on "Email Accounts" under the Email section:3) If you...

 How to report an Email Problem

IMPORTANT NOTE: If you are unable to receive mail from your account, provide an off-network...

 How to set up an email account in Mac OS X Mail

Please follow these instructions to set up an email account using the Mac OS X Mail client. While...

 How to set up an email account in Opera

1) Open Opera Mail.  If you would like to check the settings on an existing account, skip to...

 How to set up an email account in Outlook 2010

Please follow these instructions to set up an email account using Outlook 2010. While these steps...

 How to set up an email account on an iPhone

Please follow these instructions to set up an email account using your iPhone. While these steps...

 How to set up email on a smartphone

1) Open your mail program and select the type of email account you wish to set up: 2)  Type your...

 How to setup Spam Asasassin to automatically delete emails

If you want to automatically delete all mail that you receive with a spam score of 5 or more just...

 How to setup an Email Account in Mozilla Thunderbird email client.

The following instructions will walk you through setting up an Email account through the Mozilla...

 How to setup an email account in Outlook 2007

Please follow these instructions to set up an email account using Outlook 2007. While these steps...

 How to setup an email account in Outlook Express

Please follow these instructions to set up an email account using Outlook Express. While these...

 How to setup an email account in Windows Live Mail

Please follow these instructions for configuring your Windows Live email client to work with your...

 How to setup gmail or google app POP3 accounts

Below are instructions on how to setup Gmail or Google Apps to connect to your TSS email account....

 Is there a limit on how many emails I can send?

The server has a limit on the number of emails that it will allow to be sent in a given hour. The...

 Mac duplicate emails downloading

If your mac mail program is downloading the same emails multiple times, you may have a corrupted...

 Mail Error: 451 Could not verify sender

Problem: You recieve the error mesage "451 Could not complete sender verify callout". Reason:...

 Mail Spoofing / Forged Email - someone sending mail using my domain name

Spoofing occurs when a user receives an email from your domain making it look like you were the...

 Mail bounced: Exceeded 400 per hour

Total Server Solutions operates an email policy on all shared servers.  On all shared hosting...

 Mailbox is Full - Clearing the default email account and keeping it clear

Misdirected spam mail often gets sent to the default account. More often than not, no one checks...

 Outlook Enter Network Password box wont go away

Sometimes outlook email client users will have an issue with the "enter network password" box...

 Plaintext Authentication Not Allowed (Using Secure Mode When Checking Email)

If you are having problems logging into your email through Outlook, Thunderbird or other Mail...

 Setting up IMAP on an Android Phone

The following are the steps for setting up an IMAP email address on an Android Phone.  It is...

 Will I lose email when I transfer my hosting to Total Server Solutions?

As some email could be delieverd to your old host while the domain is updating, you'll want to...