AUP email violations

I've been accused of spamming but these people legitimately signed up for my newsletter. How did this happen?

If you have had an AUP violation raised against your site, you will still need to take immediate action to keep your account online, but hopefully the following will help you understand what happened, and how you can avoid a repeat of the situation. (Or help keep it from happening in the first place)

Is a third party advertising through you? If so, your client probably got your affiliate's email and didn't recognize it as coming from you. Since it looked like spam, it was likely reported as such.

Make it very clear that each email is from YOUR site instead of another. Clients will then remember that they signed up for the service and will be less likely to report you as a spammer.

Reviewed: 11/7/2017

  • Email, SSL
  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

How to setup an Email Account in Mozilla Thunderbird email client.

The following instructions will walk you through setting up an Email account through the Mozilla...

Will I lose email when I transfer my hosting to Total Server Solutions?

As some email could be delieverd to your old host while the domain is updating, you'll want to...

Is there a limit on how many emails I can send?

The server has a limit on the number of emails that it will allow to be sent in a given hour. The...

Mail Error: 451 Could not verify sender

Problem: You recieve the error mesage "451 Could not complete sender verify callout". Reason:...

Creating an email account in cPanel

1) Log into your cPanel account2) Click on "Email Accounts" under the Mail section:3) Type the...